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Routing Guide

SHIPPING / RECEIVING LOCATION & HOURS

Location:

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Hours:

Apex Display Group

1000 N Cannon Ave

Suite 1400

Lansdale PA 19446

Monday-Friday

8:30 AM - 4:30 PM

DOCK APPOINTMENT & NOTIFICATION REQUIREMENTS

Dock appointments are required for all deliveries and pickups.

  • 48-72 hours advance notice is required for all delivery and pickup appointments.

 

  • Arrivals without a scheduled appointment will be placed on standby or subject to refusal.

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  • Any carrier missing or arriving late (exceeding 30 minutes) for their pre-scheduled delivery appointment will be subject to hold the freight at the carrier's and/or supplier's expense, and will be placed on standby until a new delivery appointment can be scheduled.

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​**Above requirements are not applicable to LTL and Parcel shipments and deliveries.​

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  • Appointments for LTL/PARCEL are preferred but not required if the carrier arrives during standard business hours (8:30am-3pm M-F).

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  • LTL/Parcel loads arriving outside of standard business hours must provide 24 hour advanced notification or will be subject to refusal and redelivery for the following day.

DOCK APPOINTMENT CONTACTS

Appointment requests must be made via email.

Primary Contact

Email

Phone

Shipping & Receiving

267-497-1091

PALLET REQUIREMENTS

  • Inbound shipments must use new or like new 48" x 40" four-way hardwood pallets.

 

  • Pallets must be very clean and show little wear.

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  • Pallets received with plugs, raised nails, or replaced stringer boards may be rejected at time of receipt. 

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  • Exceptions must be reviewed prior to receipt.

PRODUCT SHIPPING REQUIREMENTS

  • No overhang on pallets.

 

  • Pallet and product must be secured with CLEAR style shrink wrap, unless otherwise specified.

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  • Partial cartons must be on top of pallet and indicated with a label stating "Partial Carton."

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  • Mixed pallets (applicable to any pallet containing more than one: Item/SKU number, Lot/Batch Code, or Expiration Date) must meet the following requirements or will be subject to rejection:​

    • Pallet must have a "Mixed Pallet" placard.

    • Mixed pallet must be notated on the packing slip or BOL (notation must define the SKU and contents mixed).

    • Items must be separated by a slip sheet.

SHIPMENT AND ASSOCIATED PAPERWORK

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  • All deliveries must have an accompanying Bill of Lading (BOL) with the below information:

    • BOL must state any product temperature requirement, if applicable.

    • LOT/Batch information, if applicable.

    • Expiry information, if applicable.

    • Pallet count per load.

    • Mixed pallet notation, if applicable.

    • Piece count by SKU #.

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